Dispute Resolution

• Any dispute that the client may have with Bettabets must follow the following procedure:
  • A brief to the point summary of the dispute together with the client’s account number and contact details must be emailed to compliance@bettagaming.com
  • Bettabets will investigate the dispute and will revert within 7 working days;
  • Should the dispute not be resolved within 7 working days thereafter, the dispute must be reported to the appropriate Mpumalanga Economic Regulator for investigation and determination.